Personal data from visitors
We collect Personal Information of website visitors such as IP address, information about the web-browser, and the date and time of connection to the sites. When the visitor fills in the contact form we also collect the visitor’s message and necessary information to contact the visitor.
Provide information about Dental Monitoring’s products and services, news and events
Personal data from registered practitioners
We collect Personal Information of practitioners from the moment they register to become a member of our Sites. Such information may include: e-mail address, first name, name, practice name and address, phone number, fax number, time zone, gender, academic status, Dental Monitoring services used and settings, language, place/event you first met our team, training date, messages, activities on the Dental Monitoring platform.
To set up and otherwise manage the registered practitioner member account in our sites
To allow the registered practitioner to use, purchase, book and/or download products and services
To provide registered practitioners with information about our products, services, news and events we believe may be of interest to them
To provide registered practitioners with information on their patients
To analyze the use of our services and products, improve them and develop new ones
For billing and payments for services
Personal data from patients
Dental Monitoring collects data about patients, directly from the patient or from its registered practitioners. Such information may include:
Non-sensitive personal data
Sensitive personal data
– First Name, Last Name, Age
– Email address, Phone number, Mailing address
– Type of device used by the Patient
– Device Id
– Pictures of the Patient’s mouth
– 3D Scan of the Patient’s dentition
– Medical treatment protocol prescribed by the Doctor
– Medical treatment follow-up
This information is processed by Dental Monitoring in compliance with applicable regulation, and in order to fulfill the below mentioned purposes.
To set up and otherwise manage patient member account in our Sites
To provide the registered practitioner with information on patient health
To analyze the use of our services and products, improve them and develop new ones
Personal data transfers
In order to achieve the above-mentioned purposes, Dental Monitoring shares the Patient’s personal data with the following third parties:
– Certified dentists and/or orthodontists
– Organizations that employ certified dentists and/or orthodontists
– Certified health data hosting companies
– Companies that distribute Dental Monitoring’s solution
– Subsidiaries of Dental Monitoring
– Companies that assist Dental Monitoring in marketing, communications, and sales efforts
In order to ensure that these transfers are done in the most secure way, Dental Monitoring verifies that these third parties have taken the necessary measures to comply with the data privacy legal requirements.
Some of these third parties may be located abroad or may host the Patient’s data abroad. For these specific cross-border data transfers, Dental Monitoring is setting up specific data privacy contractual clauses to ensure that these third parties apply protective measures to the Patient’s personal data that respect the Patient’s country’s legal requirements.
For cross border data transfers within Dental Monitoring group (e.g. with subsidiaries abroad), Dental Monitoring is setting up Binding Corporate rules.
Data subject rights
At anytime, data subjects can contact Dental Monitoring in order to exercise the following rights:
– Right to access to their personal data
– Right to modify or erase their personal data, subject to the legal requirements applicable in the data subject’s country
– Right to restrict to personal data processing
– Right to oppose to personal data processing
– Right to personal data portability
To exercice these rights, data subjects are invited to contact Dental Monitoring DPO by email, at firstname.lastname@example.org
Data subjects should specify the nature of their request on the email’s subject, and specify the details of the request in the email itself. Dental Monitoring may request additional information from the data subject, in order to verify her/his identity, before moving forward with the request.
In addition, any information we collect, including Personal Information, may be disclosed if authorized by applicable regulation as part of any potential or actual purchase, reorganization, merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of insolvency, bankruptcy or receivership, in which case Personal Information could be transferred to third parties as one of our business assets if authorized by the applicable regulation.
We may also disclose your Personal Information: if we are required to do so by law, court order or legal process; under the discovery process in litigation; to enforce our legal rights, policies or contracts; to collect amounts owed to Dental Monitoring; when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or if in good faith we believe that disclosure is otherwise necessary or advisable necessary.
Transparency (Sunshine acts)
Within the framework of the existing regulations relating to transparency, Dental Monitoring may have the obligation to make public the existence of agreements and advantages concluded with certain categories of stakeholders in the health sector including health professionals as well as the possible advantages in kind or in cash granted to these same actors.
This mechanism aims at ensuring greater transparency and improve public information on the existence of relationships and links of interest between these health actors.
Any practitioner which data is published in this framework has a right to access and rectify this information. The right to oppose the collection, processing and publication of such data may not be exerciced, depending on the applicable law in the data subject’s country.
For more information about transparency laws, data subjects can contact Dental Monitoring at email@example.com
If you prefer not to receive cookies on Dental Monitoring websites, you can set your browser (such as Internet Explorer, Chrome, Mozilla Firefox, etc.) to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. If you have set your browser to not allow cookies, the Dental Monitoring websites will remain accessible; however, this may affect your full usability of this website.
At Dental Monitoring, we do not intend to collect any information from children under the age of majority, unless the information is collected from a parent or guardian, or otherwise authorized by applicable regulation. While we cannot stop a child from accessing the Sites, we do not collect any Personal Information without making it clear that the person providing the information must be major or authorized. If you are a parent or guardian and believe your minor child has provided us Personal Information which you would like to review or request be deleted, or you have questions about our Sites collecting information from children, please contact us at firstname.lastname@example.org
Dental Monitoring has taken steps so that its customers can confidently transfer Patient Data to Dental Monitoring, knowing that both the customer and Dental Monitoring are in compliance with the applicable laws in the customer’s country. Dental Monitoring has applied and is maintaining Binding Corporate Rules (BCR) which are technical and organizational security measures to protect Patient, registered Practitioners and visitors Data Privacy against accidental, unauthorized or unlawful access, disclosure, alteration, loss, or destruction. Dental Monitoring has developed its systems under the “privacy by design” principle.
These BCR are managed by the Dental Monitoring Quality and Information Security Management System to ensure continuous improvement and adaptation to new technologies regulatory requirements. Dental Monitoring compliance team regularly surveys the evolution of regulation, of good practices, and cybersecurity threats, and is continuously questioning to improve its health data privacy.
Contact our Data Privacy Officer